Ecspex develops training for the Hospitality Industry

Advanced Sales and Marketing

• Focus on Guest Services
• Understanding the sales process
• Handling complaints and objections
• Limiting room comps
• Increasing guest satisfaction
• Marketing to local businesses
• Selling up instead of down
• Maximizing opportunities
• Negotiation skills
• Online marketing

Maintenance Services

• PTAC and Vertical cleaning
• Understanding the units
• Proper cleaning of units
• Installation and simple repairs
• Techniques for making them work better
• When to call for service
• Avoiding water problems

Check back for new training modules to be added soon.